Privacy Policy
How ADK Technology Co. collects, uses, protects, and manages your personal information with transparency and security.
1. Introduction
Welcome to ADK Technology Co. ("Company", "we", "our", "us"). We are a leading software development company committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, use our web development services, mobile app development solutions, AI/ML services, or interact with our platforms and tools.
By using our services, you consent to the data practices described in this policy. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Scope of This Policy
This Privacy Policy applies to all information collected through:
- Our website and subdomains
- Mobile applications developed by us
- Client portals and project management platforms
- Email, phone, chat, and other communication channels
- During software development service delivery
⚠️ Important: This policy does not apply to third-party websites, services, or applications that may be linked from our platform. We are not responsible for the privacy practices of external sites.
3. Information We Collect
3.1 Personal Information You Provide
When you use our software development services or contact us, we may collect:
Contact Information
- • Full name
- • Email address
- • Phone number
- • Mailing address
- • Company name & job title
Account Information
- • Username & password
- • Profile picture
- • Account preferences
- • Security questions
- • Two-factor authentication data
3.2 Project & Client Data
During custom software development engagements, we collect:
- Project requirements, specifications, and documentation
- Files, assets, designs, and source code
- API credentials, server access details (encrypted)
- Communication logs, feedback, and project updates
- Technical specifications and architecture documents
3.3 Payment & Billing Information
For processing payments for our web development and mobile app development services:
- Billing name and address
- Transaction history and invoices
- Tax identification numbers (if applicable)
🔒 Security Note: Payment card details are processed by secure third-party payment processors (Stripe, PayPal, Wise). We do NOT store complete credit card numbers on our servers.
3.4 Automatically Collected Information
When you visit our software development company website, we automatically collect:
Technical Data
- • IP address (anonymized)
- • Browser type & version
- • Operating system
- • Device type & screen size
- • Referrer URL
Usage Data
- • Pages visited & time spent
- • Click patterns & interactions
- • Session duration
- • Cookies & tracking pixels
- • Error logs & diagnostics
4. How We Use Your Information
We use your information for the following purposes related to our software development services:
Service Delivery
- Provide web development, mobile app development, and AI/ML solutions
- Manage projects, communicate updates, and deliver milestones
- Provide technical support and troubleshooting
- Host and maintain client portals and platforms
Business Operations
- Process payments and maintain billing records
- Send invoices, receipts, and financial documentation
- Manage contracts, NDAs, and legal agreements
- Conduct internal analytics and performance tracking
Communication
- Respond to inquiries and consultation requests
- Send project updates, newsletters, and service announcements
- Provide marketing communications (with consent)
- Conduct customer satisfaction surveys
Security & Compliance
- Detect, prevent, and investigate fraud or security incidents
- Enforce terms of service and usage policies
- Comply with legal obligations and regulatory requirements
- Protect intellectual property and confidential information
Improvement & Innovation
- Analyze website usage and optimize user experience
- Develop new features and software development methodologies
- Conduct market research and competitive analysis
- Improve our AI/ML algorithms and automation tools
5. Legal Bases for Processing (GDPR)
Under GDPR and applicable data protection laws, we process your personal data based on:
Consent
You have given clear consent for us to process your data for specific purposes (e.g., marketing communications)
Contract Performance
Processing is necessary to fulfill our software development service contracts with you
Legal Obligations
We must process data to comply with tax, accounting, or legal requirements
Legitimate Interests
Processing serves our legitimate business interests (fraud prevention, security, analytics) while respecting your rights
Vital Interests
Processing is necessary to protect someone's life or physical safety
6. Information Sharing & Disclosure
✅ We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in the following limited circumstances:
Service Providers & Partners
Cloud hosting (AWS, Azure), payment processors (Stripe, PayPal), analytics tools (Google Analytics), email services (SendGrid), project management platforms (Jira, Slack). All vendors sign data processing agreements.
Legal Requirements
When required by law, court order, subpoena, or to protect our legal rights, prevent fraud, or ensure safety and security.
Business Transfers
In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred. We will notify you of any such change.
With Your Consent
We may share data with third parties when you explicitly authorize us to do so for specific purposes.
Aggregated & Anonymized Data
We may share statistical or aggregated data that cannot identify you personally for research, marketing, or analytics purposes.
7. Data Security Measures
As a software development company, we implement industry-leading security measures to protect your data:
Encryption
AES-256 encryption at rest, TLS 1.3 in transit
Secure Infrastructure
ISO 27001 certified data centers, firewalls, DDoS protection
Access Control
Role-based permissions, multi-factor authentication (MFA)
Monitoring
24/7 security monitoring, intrusion detection systems
Regular Audits
Penetration testing, vulnerability assessments, code reviews
Data Backups
Automated daily backups, disaster recovery procedures
⚠️ Disclaimer: While we use industry best practices, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the following rights under GDPR, CCPA, or other data protection laws:
Access
Request a copy of the personal data we hold about you
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal data (subject to legal obligations)
Objection
Object to processing based on legitimate interests
Restriction
Request restriction of processing in certain circumstances
Data Portability
Receive your data in a structured, machine-readable format
Withdraw Consent
Withdraw consent for processing at any time
Opt-Out
Opt-out of marketing communications (unsubscribe links provided)
Complaint
Lodge a complaint with your local data protection authority
📧 To Exercise Your Rights: Email us at privacy@adktechnology.com with your request. We will respond within 30 days.
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:
- Active Clients: Data retained for the duration of our business relationship
- Former Clients: Project data retained for 3-7 years for legal/tax purposes
- Marketing Data: Until you unsubscribe or withdraw consent
- Analytics Data: Aggregated data retained indefinitely (anonymized)
When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and legal requirements.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may not have the same data protection laws as your country.
We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- EU-US Data Privacy Framework compliance
- Data Processing Agreements with all third-party vendors
- Encryption and security measures during data transit
11. Children's Privacy
Our software development services are not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children.
If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information immediately.
If you believe we have collected data from a child, please contact us at privacy@adktechnology.com
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations.
When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the updated version on our website
- Notify you via email or prominent website banner (for significant changes)
We encourage you to review this policy regularly to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Name
ADK Technology Co.
Privacy Email
privacy@adktechnology.comPhone
+1-XXX-XXX-XXXX
Website
www.adktechnology.com